FAQ

FAQ

Imibuzo Yakho.Izimpendulo Zethu

Uzothola izimpendulo kuzo zonke izinsiza zakho ezijwayelekile zikagesi ezihlobene
imibuzo etholakala lapha.

Athini amanani akho?

Izintengo zethu zingashintsha kuye ngokuhlinzekwa nezinye izici zemakethe.Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.

Ingabe unenani elincane le-oda?

Yebo, sidinga wonke ama-oda wamazwe ngamazwe ukuthi abe nenani eliqhubekayo le-oda elincane.Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sincoma ukuthi uhlole iwebhusayithi yethu

Ungakwazi ukunikeza amadokhumenti afanele?

Yebo, singanikeza imibhalo eminingi ehlanganisa Izitifiketi Zokuhlaziya / Ukuvumelana;Umshwalense;Umsuka, namanye amadokhumenti okuthekelisa lapho kudingeka.

Siyini isikhathi sokuhola esimaphakathi?

Kumasampuli, isikhathi sokuhola cishe yizinsuku eziyi-7.Ngokukhiqizwa okukhulu, isikhathi sokuhola siyizinsuku ezingama-20-30 ngemuva kokuthola inkokhelo yediphozithi.Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho.Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho.Kuzo zonke izimo sizozama ukwanelisa izidingo zakho.Ezimweni eziningi siyakwazi ukwenza kanjalo.

Ingabe ufuna ukwazi okwengeziwe ngefekthri yethu?

Singahlela ukuvakashelwa kwesayithi ngosuku lokuvulwa kwefekthri ukuze sikhulise ukuqonda kwakho kwefekthri yethu.(Kudingeka wenze i-aphoyintimenti)

Ungenza i-aphoyintimenti ngokushiya umlayezo kukholamu ngezansi kwekhasi, futhi sizoba nomuntu okhethekile ongaxhumana nawe ukuze aqinisekise idethi nohambo.

Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?

Ungenza inkokhelo ku-akhawunti yethu yasebhange, i-Western Union noma i-PayPal:
Idiphozithi engu-30% kusengaphambili, ibhalansi engu-70% iqhathaniswa nekhophi ye-B/L.

Iyini iwaranti yomkhiqizo?

Sinikeza iwaranti impahla yethu kanye nomsebenzi.Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu.Ngewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela eyanelisa wonke umuntu.

Ingabe uyakuqinisekisa ukulethwa okuphephile nokuvikelekile kwemikhiqizo?

Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu.Siphinde sisebenzisa ukupakishwa kwengozi okukhethekile kwezimpahla eziyingozi kanye nabathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa.Izimfuneko zokupakisha zochwepheshe kanye nezingajwayelekile zingase zibe nenkokhiso eyengeziwe.

Kuthiwani ngezimali zokuthumela?

Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla.I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu.I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu.Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela.Sicela usithinte ukuze uthole ulwazi olwengeziwe.

Sithumele imibuzo yakho ngezansi

Buza Umbuzo Wakho

Ingabe stumped ukubheka imikhiqizo kagesi onokwethenjelwa kanye nemboni?Ungakhathazeki –
silapha ukuzokusiza.

Bhala umyalezo wakho lapha futhi usithumelele wona

Uphenyo

Thintana nathi ngokugcwalisa ifomu lokuxhumana ku-FAQ.Encazelweni, gcwalisa umkhiqizo owuthandayo, kanye nekheli lakho le-imeyili, ungakhohlwa ukusho inkampani yakho, kuzoba lula ngathi ukuthi sirekhode umbuzo wakho.

Sizoxhumana nawe

Sicela ulinde abasebenzi bethu bokuthengisa ukuthi bakuthinte.Sizoxhumana nawe ngokushesha ngangokunokwenzeka ngezinsuku zokusebenza.

Cwenga imininingwane

Sizoxoxa ngemininingwane yophenyo ngocingo noma sihlele umhlangano webhizinisi ukuze sixoxe ndawonye ngohlelo lokuthenga.

Dala i-oda

Ngemva kokuxoxa ngesidingo esiqondile, sizodala i-oda futhi sinqume indlela yokukhokha.Uma unentshisekelo kweminye imikhiqizo yethu noma unemibuzo mayelana nokusebenza kwenkontileka, ungasazisa ukuze sikunikeze ukwesekwa kwesevisi okwengeziwe.

Letha izimpahla

Sizokulethela izimpahla ngokwesivumelwano, njalo zisezingeni eli-odiwe nangedethi okuvunyelwene ngayo.